Expert Usability Review

An expert review is a quick and reliable way to identify usability issues. It can look at existing technology, new technology, prototypes or requirements documentation.

We create a set of tasks representative of your strategy and walkthrough the technology as though we are one of your customers or staff. We document the issues as we see them, based on standard categories, or heuristics, to ensure that we cover everything.

You’ll receive a prioritised list of issues and actionable recommendations.

Competitor / opportunity review

As part of your expert review, we can review the web landscape to find the best in functionality and design components that can be leveraged on your site. We will gain a full understanding of what potential customers may have experienced previously.

We customise the review criteria for the project and cover:

• Customer interaction processes
• Customer interaction processes
• Usability issues and opportunities
• Useful functionality and its execution
• Social media presence and integration

You’ll receive a table of optimal practices in your industry and others with screenshots, and a list of prioritised recommendations.